Do you accept insurance?
We DO NOT accept insurance—clients pay CBTeam directly for services and will often seek reimbursement from their insurance afterward. All our services are “out-of-network.” However, some insurance plans allow partial reimbursement for out-of-pocket costs (e.g., therapy sessions already paid for) even when the provider is out-of-network. We provide our clients with a monthly superbill that can be used when submitting claims to their insurance carrier for reimbursement.
We recognize that there are sometimes challenges with seeking out-of-network services for yourself or a loved one, but there are benefits as well. If your insurance plan has a high deductible, for example, many times you’d be paying for in-network services until that deductible is met. Additionally, there is more flexibility in terms of finding a clinician with a unique skill set and more creative therapy options for their clients when you are able to seek out all options regardless of in-network status.
What methods of payment do you accept?
We accept all major credit cards, FSA (flexible spending account), and HSA (health savings account) forms of payment. Additionally, we do not accept advance payments.